Terms of service
Kick Drip – Terms and Conditions
Last updated: [Insert Date]
Please read these Terms and Conditions carefully before placing an order with us. By purchasing from Kick Drip (“Kick Drip”, “we”, “us”, or “our”), you agree to these Terms. If you have any questions, please contact us via the contact page before completing your order.
1. Application
These Terms and Conditions apply to all purchases of goods made by you (“Customer” or “you”) from Kick Drip, a company registered in England and Wales (Company No: 13747972 with its registered office at 207 Crescent Road, Barnet, Hertfordshire, England, EN4 8SB] and email info@kickdrip.co.uk
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By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. These are the terms on which we supply all goods listed on our website.
2. Interpretation
Consumer – an individual acting wholly or mainly outside their trade, business, or profession.
Contract – the legally binding agreement between you and us for the supply of goods.
Delivery Location – the address specified in your order for delivery.
Durable Medium – paper, email, or other means that allows information to be stored and reproduced without alteration.
Goods – the products advertised on our website and detailed in your order.
Order – your submitted purchase request via our website.
Privacy Policy – our policy explaining how we collect and use personal data.
Website – our official website: www.kickdrip.co.uk
3. Goods
Product descriptions on our website are for illustrative purposes only. Minor differences in size, colour, or packaging may occur.
For customised or made-to-order products, it is your responsibility to ensure all provided information and specifications are correct.
All goods are subject to availability.
We may make changes necessary to comply with laws or safety requirements and will notify you of any such changes.
4. Personal Information
Your personal data will be handled in accordance with our Privacy Policy
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By communicating with us, you consent to receive correspondence via email or other electronic means.
5. Basis of Sale
The listing of goods on our website does not constitute a contractual offer. We may reject any order for reasonable cause.
You are responsible for reviewing and correcting any errors before submitting your order.
A contract is formed only when you receive our order confirmation email. Please review this confirmation carefully and notify us immediately of any errors.
Quotations are valid for 14 days unless withdrawn earlier.
No variation to the contract (including prices or goods description) is binding unless agreed in writing.
These Terms apply only to consumer contracts. Businesses should contact us for separate commercial terms.
7. Delivery
We will deliver goods to your specified delivery address within the agreed timeframe, and in any case within 30 days of order confirmation.
If we fail to deliver on time, you may cancel the contract where delivery time was essential or we fail to deliver within a reasonable additional period.
If the contract ends due to late delivery, we will refund all payments received.
Goods become your responsibility once delivered or collected.
We may deliver items in instalments if stock or logistics require, without extra charge.
Delivery is limited to the UK (England, Wales, Scotland, Northern Ireland, Isle of Man, and Channel Islands) unless otherwise agreed. International orders may be subject to import duties or taxes payable by you.
If delivery is attempted but not accepted through no fault of ours, we may charge reasonable storage or redelivery costs.
8. Risk and Ownership
Risk passes to you upon delivery. Ownership transfers only once full payment has been received.
If payment is overdue or insolvency occurs, we may cancel delivery and reclaim goods still owned by us.
9. Returns, Withdrawals, and Cancellations
Zero Tolerance Chargeback Policy
Kick Drip operates a strict chargeback policy. Any customer initiating a chargeback will be permanently banned from future purchases.
If you experience an issue with your order, please contact us before initiating a chargeback. Abuse of chargebacks may be reported to relevant protection databases.
Cancellation Rights
As a consumer, you may cancel your order within 14 days of receiving your goods, without providing a reason.
Cancellation rights do not apply to:
Goods made to your specifications or clearly personalised.
Goods that may deteriorate or expire quickly.
Goods that become inseparably mixed with other items after delivery.
To cancel, please contact us clearly stating your intention via email or our website form. You may use the model cancellation form provided but are not required to do so.
10. Effects of Cancellation
Upon cancellation, we will refund all payments received, including standard delivery charges (excluding premium delivery).
Refunds may be reduced for any loss in value caused by handling beyond what is necessary to determine the goods’ nature or function.
Refunds will be issued within 14 days of us receiving the returned goods or evidence of return.
Returns must be sent to: Kick Drip, [Insert Return Address], within 14 days of notifying us of cancellation.
You are responsible for the cost of returning goods unless they are faulty.
11. Conformity
We are legally obligated to supply goods that:
Are of satisfactory quality;
Match their description;
Are fit for any purpose you made known to us before purchase.
We are not responsible for faults caused by your materials or misuse.
12. Transfer and Subcontracting
Either party may transfer the benefits of this contract, but both remain responsible for their obligations. We may use subcontractors to fulfil orders without affecting our responsibility to you.
13. Events Beyond Our Control
If either party cannot fulfil obligations due to events beyond reasonable control (e.g., natural disasters, strikes, transport delays), that party must notify the other as soon as possible. Obligations are suspended during the disruption, but your rights regarding delivery and cancellation remain protected.
14. Privacy
Your privacy is very important to us.
We comply fully with the UK GDPR and Data Protection Act.
As Data Controller, Kick Drip will:
Collect personal data only for identified, lawful purposes;
Process it securely and only as necessary;
Respect your rights regarding access, correction, and deletion.
For privacy inquiries, contact: support@kickdrip.co.uk
15. Liability
We do not exclude or limit our liability for:
Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Breach of statutory rights under consumer law.
Subject to this, we are not liable for:
Losses not reasonably foreseeable when the contract was made;
Business or trade losses, as goods are intended for consumer use.
16. Governing Law and Disputes
These Terms are governed by the laws of England and Wales.
Disputes may be brought before the courts of England and Wales, or, if you reside in Scotland or Northern Ireland, the courts of those jurisdictions.
We aim to resolve complaints quickly—please contact us first, and we will respond within 5 working days.
17. Company Information
Kick Drip Ltd
Registered in England and Wales
Company No: 13747972
Registered Address: 207 Crescent Road, Barnet, Hertfordshire, England, EN4 8SB
VAT No: 424973084
Email: info@kickdrip.co.uk
Website: www.kickdrip.co.uk
18. Mobile Terms of Service
Kick Drip operates an SMS messaging service (“Service”). By subscribing, you agree to receive recurring text messages, including updates, promotions, and alerts. Message frequency varies. Standard messaging and data rates may apply.
Participation is voluntary and not required for purchases.
You may opt out at any time by texting STOP to Kick Drip or using the unsubscribe link in messages. For help, text HELP or email support@kickdrip.co.uk
We may modify or cancel the Service or its terms at any time. Wireless carriers are not responsible for delayed or undelivered messages.
Please ensure your mobile number is current. If you change your number, you must re-enrol in the program.
We are not liable for any message delivery failures or delays.
For details on how we collect and use your data, see our Privacy Policy.
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